Topic Options
Rate This Topic
#556402 - 08/16/13 11:55 AM Administrator Guide
Ms MKP Offline
Member

Registered: 08/16/13
Posts: 2
I work for a small nonprofit that is using Comdial 7260-00 HAC phones. Recently we installed more phones in our business office, but don't have the administrator manual. The staff person who managed the phone system has not worked here for two years.

Do you know where we can get an administrator manual? What do we do if we don't know the administrator password(s)?

Also, on the new phones installed, we cannot use voice mail because we don't have the passwords from the former users.

FYI - We have a DX-80 Digital Executive Telephone User's Guide and Interchange/Corporate Office Telephone User Interface (TUI) Pocket Guide.

Any help you can give us would be appreciated! Thank you.

Melissa at Avenues for Homeless Youth

Top
Comdial Telephones & Systems
#556429 - 08/16/13 08:59 PM Re: Administrator Guide [Re: Ms MKP]
RATHER BE FISHING Online   content

Admin
*****

Registered: 08/22/04
Posts: 8564
Loc: SOUTH TEXAS
The admin manual is readily available on line but you have to know what telephone system you have not what telephone set is attached to it. You probably have a Comdial DX-80.

The person who recently installed the additional phones unavailable to assist? The voice mail boxes can have the password reset easily but you'll need the voice mail manual for that also. If you don't have the admin passwords you'll have to have a certified tech with the Vertical software on a laptop hookup to the system and read it.

Probably best to have a tech show you the passwords as well as give a quick Voice mail 101 course on mail box admin.
_________________________

Comdial DX-80/DX-120 Voice Mail Repair/Compact Flash Cards


Top
#557159 - 08/29/13 03:02 PM Re: Administrator Guide [Re: RATHER BE FISHING]
Ms MKP Offline
Member

Registered: 08/16/13
Posts: 2
Thanks, Rather Be Fishing.

I think we should probably get someone in to help us out. How would we go about finding someone in Minneapolis, MN?

In looking at the manuals available online, it is hard to determine which one to buy. Do you know the actual name of the manual I'm looking for?

Top
#557175 - 08/29/13 06:35 PM Re: Administrator Guide [Re: Ms MKP]
RATHER BE FISHING Online   content

Admin
*****

Registered: 08/22/04
Posts: 8564
Loc: SOUTH TEXAS
Check your emails.

Dave
_________________________

Comdial DX-80/DX-120 Voice Mail Repair/Compact Flash Cards


Top

Refurbished Phones & Equipment Search
TARGETED LEADS for IT-Telephone Installers, System Installation & Phone System Sales!
Instant Access to Telecom Leads
Technician Search, enter State or Zip Code
Shout Box

FREE DESI Labeling System Software!
FREE DESI Labeling Software - Click Here!
Most Recent 5 Post
SL1100 Port Numbering
by Yoda
05/26/16 10:19 PM
SBX-ip Voip card disappearing
by bkburley
05/26/16 04:22 PM
Callpilot VM Forwards not available on handset
by PCGuy
05/26/16 10:22 AM
Can you link a SV 8100 to a SL1100
by walterv
05/26/16 08:51 AM
DK-280 Call on hold reminder
by DD782
05/26/16 12:08 AM
Who's Online
30 registered (CLT, 5years&counting, newtecky, DND ON, RATHER BE FISHING, Yoda, Carlos#1, gelehu, phoneguywayne, hitechcomm, Test-ok, nameless, Silversam, justbill, skip555, jimthomson, Genesiscomm, dexman, hawk82, MooreTel, Touch Tone Tommy, KRRath, mongo5150, Arthur P. Bloom, hbiss, mbhydro, meisgq, 3 invisible), 261 Guests and 346 Spiders online.
Key: Admin, Global Mod, Mod
Tech Support Line 1.800.766.3425
Over the Phone Tech Support for your Phones and Business Phone Systems
(Views)Popular Topics
Ask the person below you a game. 6667970
Pictures of ugly work II 4560936
Just for Jokester #12 1448735
Just for Jokester #13 1184303
Just for Jokester #14 829498
New Members: Post Here 824801
Constructive Criticism 757391
Pictures of Ugly Work IV 755308
Just for Jokester #11 589968
So let's Play a Game "Who am I ?" 572945
Newest Members
Pumatsi, Rueben, PCGuy, dialtone77, LandT
47618 Registered Users
Forum Stats
47618 Members
58 Forums
87491 Topics
600474 Posts

Max Online: 4713 @ 04/02/14 11:57 AM
Today's Birthdays
abedalsalam, Curt Morehouse, Grayci, John G, pjnestor
Top Posters (30 Days)
justbill 41
dexman 36
Rcaman 27
OBT 22
usedphones 19
nameless 18
Coral Tech 18
hbiss 18
Derrick 18
hitechcomm 16
Custom Island #2 for sale only $289
Custom Island #3 for sale only $289
Custom Island #4 for sale only $489
Free Phone Repair Diagnostic
Amazon

Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
ęCopyright Sundance Communications 1998-2016




Trusted Partners
Sitemap