atcomsystems.ca/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems Merlin Messaging Auto Login

Can I program a key to auto login to the system.
When I dial 770 I hear the night greeting regardless of time of day.
The system is set to follow the PBX but doesn't appear to.
If I dial # it gives me an error.

System Is a Legend R-7.0
VM Merlin Messaging R-2.0

Any help would be appreciated.

Thanks in advance.

770 should give you "Welcome to Merlin Messaging. Please enter extension number and #", NOT the automated attendant prompt, unless you've done some renumbering in the system, and the voicemail calling group is something different.

If you're calling from your own extension, you can press # instead of extension number and #, and if you set the minimum password length to 0, and don't set a password for the mailbox, another # will get you into the mailbox.

I would add that you should NEVER-EVER set the minimum password length to 0.

Thanks,
For the input.

Al