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#605491 - 11/10/16 06:37 PM Sprint Protege MTX - Outbound Caller ID  
Joined: Mar 2014
Posts: 9
PMOC Offline
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PMOC  Offline
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Joined: Mar 2014
Posts: 9
CA, US
Customer wants to change their outbound caller ID # on a Sprint Protege MTX and telco has told them that the PBX is sending it. Anyone know where to change the outbound CID in the RMP software? I don't believe I've ever programmed this before so I'm not sure the system is even capable of it. Just looking for confirmation.

Thanks.

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#605571 - 11/13/16 05:40 PM Re: Sprint Protege MTX - Outbound Caller ID [Re: PMOC]  
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Professor Shadow Online content
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Professor Shadow  Online Content

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Canby, Oregon
ICLID (Incoming Call Line Identification) is only available from Telco. You also need an "external device" attached to the CO Lines to collect the ICLID and transfer the information to the Protégé system.

Outbound Caller ID is not possible and is only available and controlled by Telco.

In programming look under C.O. Line Application/ICLID, that is the only programming available.


Dean

There Are No Stupid Questions
But There Are A LOT Of Inquisitive Idiots

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