Help! Voice Mail Stuck in Loop!|Sundance Business VOIP Telephone Help

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Help! Voice Mail Stuck in Loop! #66888 11/14/11 04:22 AM
Joined: Nov 2011 Posts: 1 Tucson, AZ SeaverFranks OP Member
OP SeaverFranks Member Joined: Nov 2011 Posts: 1 Tucson, AZ	Recently (in the last week or so) our voice mail seems to be stuck in a loop. Clients calling in on Night mode will dial an extension be sent to voice mail, then kicked back to the night greeting. Alternatively, in day mode, we can transfer a caller to an extension it will ring, voicemail will pick up and will play the message, then will kick the caller back to the day greeting. We are working with Inter-Tel part #550-4200 and Axxcess by Inter-Tel phones part # 550-4500 I am new to this system, so it was probably something I did, or didn't do. Can you help? Please! Heather Office Manager Seaver Franks Architecture

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Re: Help! Voice Mail Stuck in Loop! #66889 11/14/11 09:18 AM
Joined: May 2005 Posts: 526 Twin Falls, Id USA MVSpeed Member
MVSpeed Member Joined: May 2005 Posts: 526 Twin Falls, Id USA	Welcome to the board Is this a new mailbox you just built or one that s been in place and worked before a change was made? Randy

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