Compact DCS station/trunk Group Question - 08/01/12 11:51 AM
Just added a new customer with a Compact DCS. Been servicing the Prostar variant for years but I'm having an issue with this one.
I need to add a station to ring on incoming trunk lines which I assume is under station groups but currently Day rings to 500 and Night to 529. 529 is the voicemail but I can't find anywhere to access group 500 to add a member for the station to ring. Currently the DT lines just blink and since a new office configuration, the station user can't always hear the other phones ringing to know when to answer an incoming call.
I need to add a station to ring on incoming trunk lines which I assume is under station groups but currently Day rings to 500 and Night to 529. 529 is the voicemail but I can't find anywhere to access group 500 to add a member for the station to ring. Currently the DT lines just blink and since a new office configuration, the station user can't always hear the other phones ringing to know when to answer an incoming call.