looking for recommendations for ACD reporting software. Only need to monitor a couple of fones in order to document fone usage. Using AXXESS 4.4 256 CPU.
Taske makes a good reporting solution.
Weve used Microcall and Callwhere for low budget applications and Intertel's Contact Center Suite, now Mitel Customer Service Manager, for high end apps.
https://www.microcall.com https://www.aateledata.com https://www.mitel.com/DocController?documentId=26449