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#62397 06/08/09 06:09 AM
Joined: Dec 2007
Posts: 115
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Joined: Dec 2007
Posts: 115
looking for recommendations for ACD reporting software. Only need to monitor a couple of fones in order to document fone usage. Using AXXESS 4.4 256 CPU.

Atcom VoIP Phones
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Joined: May 2007
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Taske makes a good reporting solution.

Joined: Mar 2005
Posts: 588
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Joined: Mar 2005
Posts: 588
Weve used Microcall and Callwhere for low budget applications and Intertel's Contact Center Suite, now Mitel Customer Service Manager, for high end apps.

https://www.microcall.com

https://www.aateledata.com

https://www.mitel.com/DocController?documentId=26449

Joined: Nov 2009
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Moderated by  Stix1 

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