New to forum,
I inherited an ACS w/Partner Mail with a 4 port expansion. I have Selector Codes setup to reach certain depts and or calling groups, but if the caller knows the ext. and tries to put it in it goes to the selector code. Example: ext.12 goes to selector code 1, ext.20 selector code 2, ext.30 selector code 3. It's only recognizing the 1st digit, am I missing a program?