I recovered a phone system that was NAND bricked and tested on our bench here. Everything was good. Sent to our customer and a sub replaced. Now they are getting ghost ringing from 2 extensions, and weird svr and cvr errors on phones causing them to lose dial tone. Has anyone else experienced this?

...and John Osvatic hasn't posted for two and a half years.

perhaps some time in the future someone will see your reply and it will help them...perhaps

saved as /scm_profile/sec_user_EXT#.xml gets me as far as "Connecting Server..." on the handset.

If someone could provide an example (sanitised for your security of course) of a sec_user file from an SCM or iBG system we might be able to push this further along an hopefully document the SMT-i series autoprovisioning process.

Without knowing more about the expected internals of this XML file, I will probably leave it there.

adteldon, thank you for the insight to the V-mail problem. I haven't had a lot of dealings with Vertical problems in this area. Very rural area. I did however get certified on the SBX years ago, but there was 3- 4 vendors selling them in this area at the time, cutting each others throats for the sell. Most are gone now. I will see what I can do with it in the morning. Thank you!

Even on-site when I am on the local LAN, I get the same error. That would rule out the firewall.

Does it make DTMF tones? If so, the polarity is fine. Make sure that you get BOTH tones. If it doesn't sound like touch tones
the switch contacts are messed up or dirty. It's also possible that the tone pad is off frequency. This can happen if the pot core coils
have been bumped or diddled.

Sounds like an unbalance in the interior wiring. Hopefully it's twisted pair and not quad. If it's quad you'll need to replace it.
Quad is not twisted pair. The other thing that you can look for is bridged taps on that pair (or try another pair or cable).
If it appears to be related to rain, you should replace the cable, really.

Unbalance happens when both conductors aren't the same length electrically (which is usually the same as physically).

It will enable 16 until temp license expires and the system will reboot after 12 am

You can delete the temp license if you want too

If you have tried all of the above, it sounds like a stuck speed dial button or a bad phone.

Ted, I will send you a PM with the fix as I don't think it should be made available to the general public.

Line 5 overflow is set to 700, doesn't sound like it.

NEC actually had a bad batch of SD cards for the SV9100 in early 2018. I had one location fail twice in a six week period. Something gets corrupted on the SD card and it will cause the CPU to fail. Had to replace the CPU and SD both times. Phones will have the date and time on them but will not process calls and then if you reboot it, it will not restart. Can't boot to a USB to force an upgrade, nothing. NTAC knew about and would ship out replacements right away.

Hello all! It has been awhile...
After 20 + years I am calling it quits. Closing down the business and selling all the ESI inventory. If you have an interest in the list I have, let me know. The stuff covers the ESI era from the original IVX and new Ip900. Some of the items are new and some are used / refurbished.
Matt Breese
The Telephone Attic

"Never attribute to malice that which can be adequately explained by stupidity."

Hanlon's Razor


Sam

Does ext.238 have a DSS button of ext.200? Could be a sticky DSS key. Or try swapping the phone for ext.238 with another and see if the problem follows the phone.

That's not what he's asking. He is thinking that you can just pick up a handset to join a call like you can on a bunch of single line phones on one line in a house.

-Hal

hello got called out on a service call on sts system. they complain the volume is to low on the auto attendant menu. i dont remember there being any way to raise it. any ideas other than telling to speak louder when recording. thanks, dave.

I'm working on an Axxess v 11.0. Inbound external calls aren't flashing the Call Keys. When you put a call on hold the only way to retrieve it is by pressing the hold button again. Intercom calls flash the call keys as well as transfered calls. Any ideas?

if anybody is getting the "Query is corrupt" message when trying to connect to systems with System Administration & Diagnostics pgm here are the windows updates you need to uninstall.

KB4484127
KB2553447

I have a Samsung 7100 that I am having issues getting it to send an alert to an external number when a voicemail message is left. I have tried including a 9 prefix on the external number to pick up a line and not including the 9, both options with full 10digit external number to notify. I have made sure MCLASS and ECLASS outbound authorization is enabled for Off Premise (not sure if that's needed or not). Any ideas on something I am missing to make it work?

I'd also be curious as to what happens if you were to point "3" to 100. This would tell us if it were an AA issue or a station issue. Just a thought.

Good evening everyone, I am posting this for posterity, and after checking I found out that the VoIP that is compatable with pulse dialing is in short, callcentric, as that is the provider that is compatable with grandstream, and my thanks goes once again to Carl Navarro, all that said my customer is going to go with that, and i will be installing it for her.

I have an LG HBS-835 that I use daily. I had an older LG headset and it lasted a few years. Both of them have been great!

Frodo Baggins

Thanks for this info. it should help some people/

also note that ESI came out with a new model phone E4 that isn't supported in System Programmer , ESI did come out with a WEB Based
programmer that has it's own set of Issues

also, since this post Rcaman is no longer alive

The G systems added the Caller ID module to the trunk card. The LCD contrast can be changed at the phone, program 01.
Kevin