The BIG RED FLAG here is LOSS OF SIGNAL. That means the two ends weren't seeing each other. MISFRAME means they couldn't "SYNC" up.

This very well could be a CARRIER PROBLEM, a CIRCUIT PROBLEM (Bad Connections???) or (But usually seldom) a problem with your T1 Module.

AT&T said "there is nothing wrong", how did they test it, and WHERE did they test it?

I have not seen the word PRI mentioned, therefore, if this is not a PRI, then you can do a LOOP BACK to your carrier when they are testing and get more accurate results.

RULE NUMBER 2, "THINKIN' WON'T GET IT, YOU GOTTA KNOW!" RULE NUMBER 3, if you need TIER-3 SUPPORT on a LEGEND or MAGIX, go to http://home.comcast.net/~merlinman -