The only softphone complaints we get are when people travel about the country/world . We had a softphone user that had to go to Italy . They complained about the voice quality "echo" . We have had complaints from people going to Utah and Nevada using the data ports in their hotel room with "clipping and echo". We never hear from the "home user " about voice quality issues . Just beverage spills on the sets and bad power supplys for the 5220 sets . That's a good guestion if a softphone can have a Teleworker profile . I don't think so .

Let It Be , I live in a Yellow Submarine . SCCE