Sorry, VAD, I think you're confused. Western is right, COVoice is on COV ports.
KAtboss, go to command 110 and check the call forward code for busy/no answer (usually 55 or 56, I think). Then, let's say that the VM pilot is 350 and the CF BNA code is 56. You would go off-hook on the extensions that don't work, and dial 56 350 (you'll hear a confirmation tone, then dial tone again). Hang up. Test.
On Mitel, the Call-forward setting is not affected by programming, so your cloned phones might or might not get the same call forward. You have to set it and clear it from the extension, using the code. Hint: Use your buttset on the blocks in the phone room, and save yourself a lot of walking.
