I have a user that can't access his voice-mail with his own phone. He gets an "invalid password" message. I can access his account from my phone, and by calling in from an outside line with the same password.
We have Mitel version 3.2.4.49.
I think some feature code was turned on (or off) and I can't figure out what it is. I tried defaulting the phone, I put my phone in his office and same problem, invalid password. Any ideas??

Thank you