i am not able to find "flexible night service". dont really understand where to look for it. and no one should redirect calls b/c we are only open til 10pm. i did hit and hold down the night button, and when i did i got "trk-57 night answer point ???" so i typed in 401 so it displayed "trk-57 night answer point hnt-401". so now it is ringing at the front desk even when its on night opposed to just ringing and ringing. did i mess it up?