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Joined: Jun 2010
Posts: 6
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OP
Member
Joined: Jun 2010
Posts: 6 |
I sure hope this is an easy one! Can the MITEL 5000 be set up allow specific trunks to be used for incoming access, while allowing others to be used for incoming/outgoing? I have an application (basic, but very effective) that does call recording. We need to allow users to call out on a non-recorded line. My plan was to diasable recording on 3 trunks in that app, and have users dial the trunk directly for non-recorded outgoing access, like 90049,or 50 or 51, then make their call. This way I know all incoming calls are recorded, and the only calls that are NOT recorded are made on those trunks. But I have to somehow "remove" those 3 trunks from handling incoming calls. I have just enough knowledge to screw it up royally, so any help is appreciated.
Gregory Ritz
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