FYI, 48 decibels is an unbelievably loud level. Incoming calls usually in the neighborhood of Minus 6 to Minus 8 decibels. Obviously 'tech support' has no clue!

The ONLY way TWC is going to find the problem is when it is happening, AT NIGHT.

AS westerntelephone says, "Only at night-when everyone is using the internet." You probably have a "dynamic" connection. This means that the actual number of trunks is inversly proportional to the amount of internet activity, on the feed that you share with ??? knows how many homes and business's. THIS IS A TWC PROBLEM!


When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.