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Joined: Feb 2008
Posts: 683
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OP
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Joined: Feb 2008
Posts: 683 |
I have a customer that has a 124i with an nvm2e vm and a single 6 line hunt group. The office is a law firm where the partnership is splitting up with a couple of the partners leaving and going out on their own. They will have to get their own set of lines along with a new system. No big deal there. The problem comes when a client calls into the system and wants to speak with a lawyer who has left. I have a few options 1. Record in the auto attendant of the 2e that these lawyers have a new number and it is xxx-xxxx. 2. Providing the software version allows, have their calls call forward off premise to the new number. (All calls are front end auto attendant. I can program a digit to send the call off premise 3. The partners will have to contact their clients directly to inform them of the change.
Do I have any other options available to me?
St Petersburg
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