Thanks for checking back and letting us know. This is clearly one of the oldest complaints that we have against the telcos. They always swear they are correct and it is something wrong with your equipment (I am being nice). You spend thousands of dollars to buy replacement equipment and for labor only to have them be proven wrong. All they have to say is "oops", we'll take care of it.
It's totally out of control and is happening nationwide. The telcos are literally licensed to steal from their customers and the customer's vendors. We can't afford to fight them and their customers don't want to bother once their phones start working properly. Guess who ends up getting the short end of the stick?
