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Joined: Apr 2005
Posts: 145
Member
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OP
Member
Joined: Apr 2005
Posts: 145 |
FYI...... The issue with this site was caused by caller ID. The Caller ID service was set by the carrier to send out names which were not recognized by the PRI which then dropped the call. It is a slightly longer explaination but I am having trouble explaining it without writing a book. I do hope this scenario/solution is filed somewhere in the brain in case it happens to others. Its been a week plus of trouble shooting, pointing fingers and a client with no outbound service. Beth
Communication Essentials Newton, NJ
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Nortel Phone System Service in Canada
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