Alot of my customers build HUGE multi-tiered menus trying to give the caller every possible option for info. Too many times I just shake my head & say, "what if YOU were calling in here?"
The customer is usually adament about getting this set up. Also, too many times they insist I turn off the "0" option so as to "force" the caller to "use" the menu options to "find" their info that they are calling about.

:bang:


www.phonelinetech.com


"Can I Still Call Out?"