Thank you all for your help! This what I came up after trial & error.

1. Change call pilot (Auto Attendant) Pickup After 5 Rings (All Corresponding Target lines)
2. Create 1 Hunt Group for the Receptionist: Don’t forget to rename Hunt Group
3. Set Hunt Mode : Rotary
4. Set hunt 1 - (If Busy) = Queue
5. Hunt 1 – Queue Time Out = 15 sec’s = 3.5 rings
6. Add Hunt Group Member: Receptionist 221
7. Select Appear&Ring
8. Add All Line Assignments
9. Create Hunt Group 2 for the rollover ext.: Don’t forget to rename Hunt Group
10. Set hunt 2 - (If Busy) = Queue
11. Hunt 2 – Queue Time Out = 15 sec’s = 3.5 rings
12. Add Hunt Group Member: Cover Receptionist 279
13. Select Appear&Ring
14. Do Not Add Line Assignments


Be sure to add all Line assignments (Target Lines) in Hunt Group 1

Kenny Styles P.

Telecommunications Engineer
CCS Group Ltd
[email protected]
www.ccs.bm
[email protected]