atcomsystems.ca/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems Need Startalk Help

We don't work on these much so I need help. On auto attendant the greeting will play - at the end of the greeting if no digits are pressed it will play a previously recorded greeting and we can't find that greeting in greetings 1 though 30. We even thought it might be transferring to a station with a gretting set up as a main greeting at the end of the real auto attendant greeting. We listened to all of the mail box greetings in the system and that is not the problem. We want it to either repeat the menu again or possibly transfer to the operator's station.