Originally posted by MrPhil:
...Phil, when they upgraded their Norstar in 07, they also purchase a new CallPilot Voicemail system with 10/mailboxes. In order to expand, they would need to purchase additional mailboxes. Since they had downsized at that time, 10 mailboxes was more than sufficient ....
Don't be so quick to jump on the dealer. I interpret it to mean that the client was aware of the "upgrade" at the time of "upgrading" and he/she/they were content with 10 mail boxes. Clients always, or at least 95% of the time, want the lowest price available, whether it's the "smart" thing to do or not. Now he pays.
