I do have all passwords and access.
I have the System Coordinator Guide book and the Installer Guide book, but have not found the exact piece of info I am looking for.
I looked through the F983 > AA > GRTG > GRTG > 1 OK and when I choose PLAY, it is my recorded msg.
When a caller calls in, they heear my msg, and then right after, there is a female voice that gives prompts to number selections for options that we don't monitor.
Since I have poked around all I think there is to the AA options, maybe it is in the CCR, as you mention.
Can you guide me through some possibilities or tell me what to get to supply the info you need to help me.
thank you
