|
|
|
|
Joined: Jul 2010
Posts: 16
Member
|
OP
Member
Joined: Jul 2010
Posts: 16 |
We have been experiencing a small intermittent issue with things that I just can’t figure out.
When our receptionist is busy and cannot answer another line; sometimes (only sometimes so lets say three times a week), instead of going to the FWD No ANSR line, it goes to a cell phone that we only have in the system through the night ringing service (which isn’t on at the time these calls get diverted). Why would this be happening and is there a way I can prevent it from happening more?
I can't see anything at all in the BCM or the Callpilot that would be making this odd transfer.
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
Forums84
Topics94,298
Posts638,870
Members49,769
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
102
guests, and
336
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
