hmm.. just talked to the office rats who were moving their cubes.. apparantly, for some genius reason, somebody plugged their phone cord from one wall jack into the other.. apparantly there was a wal-mart M-F extension or something and they plugged that end in first before disconnecting the other end from the wall.. nice.. trying to move their phones around thinking the 'phone IS the extension' grr

so that means the data pair from jack 27 were connected to the data pair from jack 15! suppose that might have fried something in the base unit?