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Joined: May 2003
Posts: 2,924
Member
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Member
Joined: May 2003
Posts: 2,924 |
Each ext mailbox has 3 greetings that can be used, No Answer, Busy, After Hours. Sometime people change and the after hours greeting of mailbox does not get changed. If I understand your question, not very clear. You are saying a call comes in, answered by Auto Attendant, transferred to an ext, ext rings then you answer ext and hear a greeting??? You should be connected to outside caller at that point. Tell us the exact sequence of events that brings on this Phantom greeting.
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