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Joined: Aug 2004
Posts: 1,636 Likes: 29
Admin
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Joined: Aug 2004
Posts: 1,636 Likes: 29 |
Well, I had a chance to go to the customer's site & check this problem out.
MWI was not disabled in the mailboxes or the in the Vmail general parameters. The KSU & Vmail are both setup for APT integration - and I reset those parameters on both sides just to see if it would help, but no dice.
I also tested the MWI light by turning it on & off with the access code: 701XXX# and 702XXX# (which worked just fine)
Any other ideas? Supposedly MWI was working at some point in the past, but I'm not sure what changed that caused it to quit working. I suppose we could do a factory default and start over...
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