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Joined: Jul 2008
Posts: 12
Member
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OP
Member
Joined: Jul 2008
Posts: 12 |
I have taken over a site which has about 25 NT400 on NCP1000 its a call centre of some sort. The setup is as follows the NT400 are all in one group say 601. The problem is when person is making a call out and incoming call is coming in the dialling gets interrupted as all phones ring in the group. Also if a call is coming into 601 a person cannot make a call on the NT400 until the call is taken/answered. The only way to solve this at the moment is to use the log in and out function.
There is also another group 602 with NT321 with the same setup and no problem it appears to only happen with the NT400.
Any ideas
Has any body started to use the NT400 in a larger environment....
Michael
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