Hi,

My company's phone system have been acting up for the past 3 weeks now, we tried to get help from a local telephone system company but their tech just couldn't get here, tried over a week to get someone from there to come and take a look at our phones!

Anyway, now I am looking for help with our phone system. I do know the following...

-- There is 2 Telrad boxes ( I guess they are the KSU )
-- There is a cable going from one of the card to the computer with the ImaGEN voice mail system

These are the problems we are having:
-- The phone system seems to reset itself couple of time through out the day
-- If at a phone station and put on Background music, the music would be interrupted by high 'squches' sound
-- It seems like the auto attandent would go off unexpectedly
-- The 'voice' for instruction when accessing VM would go off randomly
-- When callers are leaving VM, half-way through and they would be cut-off


Can anyone HELP????


Thanks in advance,
Sunny Yu