I have the new 8/16 programer. but It say's nothing about this on it. I might have an old overlay. I'll check that out.

But The system can do this, without any question. Maybe it a new version or something. I know cause the guy had it. And when he lost power he call saying he can't pick-up the calls on hold from his phone. I went there and I could do RTVR hold and worked fine. (The system had been defaulted) He says back to me I would just hit the button. And I go though this everytime this happens. I have to write this down.