Sorry Larry
I just need more info it doesnt make since to me.
1)Copper trunk is forwarded to a T1- but only on busy?
2)Is the T1 loop start trunks or DID?
3)You list ATT is this ext a Attendent or Answering Position?
4)How many phones in the serial hunts? Main sales and backup group
Have you thought about ACD ?

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