Wow, I need to make myself more clear.
If someone leaves a message in say mailbox 300, I have it set to notify with a token string like this:

9,W(4,T)%V,,W(3,V),P(U)P(M)-R(G7,%S0,50)F-yyy-W(2,V)*%U#%S0#-

the only problem is when the system tries to dial an outside line using 9, it doesnt work, it just gets reset and tries again.

My problem is the system wont pickup an outside line and I am pretty sure this command is correct. All I do it put the persons cell phone number in the variable line and replace yyy with a port on the voicemail system