I guess I wote my email above with the sequence wrong -- my ORIGINAL dealer and installer (10+ years ago) would not provide the admin software. I own the DK and the Flash, aren't I the legitimate owner of the admin software license? Since the Flash worked great for 10 years and all we had to do was maintain it, keypad programming was fine. However, now that it is dead, I am stuck.
I certainly would never expect my original dealer to provide the software now for gear that they did not install.
