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Joined: Aug 2007
Posts: 2
Member
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OP
Member
Joined: Aug 2007
Posts: 2 |
I have a windows 2k computer running Internet Explorer 6 SP1. I have installed eManager 4.20A11 on the computer but when trying to connecto to my device in the select equipment section I get the following error "Failed to connect to CIX/CTX, ip address : Undefined error 2147217389" My Toshiba dealer comes in with their laptop and they are able to connect to the system just fine so it cannot be a Toshiba problem it must be with this particular computer. The community string has been confirmed on both computers by the technician so that cannot be the issue. This computer and the Toshiba are on the same subnet and I can ping the Toshiba from this workstation. I just cannot believe my Toshiba dealer cannot figure this one out. It the problem just a browser setting that I'm missing? Thanks.
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