Wow, I can't believe it needs those just to do caller id. I get it, though - the system cannot translate the info without it since it was not built in, etc. Oh well. Thanks for the help - I will let them know the hardware requirements and see if they think that the investment is worth it.

So, you basically run the incoming lines parralel? To both the RCIU & RCOU?

I do have a laptop with the software - been the sole administrator of this system for quite a while now - A few extra slots as we have an expansion cabinet.

Thanks all for the assistance.

Trying to learn the Toshiba systems . . .