|
|
Joined: Jan 2009
Posts: 62
Member
|
OP
Member
Joined: Jan 2009
Posts: 62 |
Hi all,
Recently I had one of my business locations convert their telephone lines from Centrex lines to regular POTS lines. Now that the conversion has taken place, this location is unable to dial out. I have contacted the phone company and they say it is a configuration issue with the phone system. They mentioned that if the system is using a "bottom up hunt" nobody will be able to dial out. Calls are being received though however. I've looked at my information from the phone company and their hunting positions go from the first number down,(position 1-4) I looked in the phone system programming and noticed it went from the bottom up. (position 4-1) under prg 300. Should these be changed to match the 1-4 that the phone company has? What else should I check in this situation?
Thanks for your help in advance.
Andy
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
Forums84
Topics94,296
Posts638,846
Members49,769
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
172
guests, and
280
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|