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Joined: Jan 2010
Posts: 3
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OP
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Joined: Jan 2010
Posts: 3 |
Steve, when I checked, 500 was indeed a multiple call group, so adjustig the delay timer there took care of the issue. Thanks. #1 done.
Carlos, I got it. Now I can adjust each extension as needed. Thanks. #2 done.
#3 still open ... Sounds like what I need is to add to the menu "Press 400 to return to the main menu", then increase the chain delay to allow more time for user to input their options, then allow it to go to hangup if no response (as it does already). I don't have the VM Manager software. Is this something I should go back to the original vendor for? or is it available as a download? This is a CIX40 using the 'built-in' voicemail, as I understand it. What information do I need to acquire the correct software?
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