Whenever a phone is plugged into this system, the system does a model check to make sure it will work with the system. If the port is programmed for a 12 button phone and you plug in a 24 button phone, it wipes out all the button programming for the 12 button phone and puts the default programming in for the 24 button phone. When you plug the 12 button phone back in defaults all the button back to a 12 button default. The default buttons are not the same as what you are looking for.

CO buttons can not be user programmed, they can only be programmed by a technician in programming mode. The 12 button phone will work but the buttons won't correspond.

You have to get into flash programming 50, page B to make the changes.

default 12 button would be
100,101,102,103
co1,co2,loop,pool
callback,pickup,dnd,linequeue

Even though the phone is 12 buttons, the buttons are programmed as 1 to 12 in programming. The same buttons on the 24 button phone are numbered 13-24.

[This message has been edited by A6 (edited March 03, 2004).]

Tip and ring, the work of the devil!