One additional question - this system is TERRIBLE when someone hangs up on the Voice Mail before the mail greeting is complete. The Analog Dispatch just sits there for sometimes up to 10 full minutes if someone's hung up during the mail greet, and since we only have two voice mail lines, if two people have recently hung up during the mail greet, the entire system doesn't respond for 10 minutes. Do you know why this is? Why it won't recognize that the line has been terminated?
Also make sure the disconnect digits are programmed. The actual string is "#9999" not "9999". The # character should be inserted before the 9's.
