Intermintaly, my customer's dispatch does not respond to DTMF. In other words when I start to dial an extension, it just keeps on playing the main greeting so the call ends up at the operator extension. After dialing the extension, system will say "Calling the operator". This system is connected to a Mach-one system. So far, I have not been able to narrow it down to a port. Is there anything in the software for watching the digits that it receives? Customer does not seem to be having any trouble making outside calls so I do not think it is the DTMF in the KSU.
Any ideas?
Thanks in advance
