Can someone please help!! at wits end.
we installed last year an expansion unit with an 8 station board, the system now has 26 phones.
For some reason no matter what we have tried, once the Expansion unit is plugged into the main CPU, the voice mail goes haywire and will just ring and ring and becomes sporadic, the id's were changed on vm, to match numbering etc.. the main unit and the expansion unit and the voice mail have all been changed out to rule out any probs with equipment and still does the same thing, Tech support from vodavi is useless, what the heck are we missing? We upgraded software everything. HELP!!!