<font face="Verdana, Arial" size="2">Originally posted by remotetechs:
I have the software Rev. 6.68Q06231 and made a backup of the files in case something happened... we had several power outages and the voicemail wont boot now.. so i loaded the backup onto the flash card but it still wont boot... any thoughts on how i can get it working again?
is there anything i need to do to the files to make it boot??</font>
What did you do to the CF card when you first had troubles with it? Did you do a format, and reload the backup on it? How did you reload the backup (Zip/Xcopy/dos copy/etc?)
Most likely, depending on what you have done with the "format/recovery" of the CF, you may have erased the "hidden serial number" of the CF, and render it useless. <See the other thread on IPK VMS voicemail recovery.>
Normally, you can still connect via cosession remote viewer and see the status of the system as it boots up. Most likely, you will see the VM system sitting at the "enter activation code" screen.
I am interested in what brought you to this stage, since it can help me a lot in deciphering where this hidden serial number is stored/recorded.
