Hi all
I have a customer whose phone loses programming whenever there is a power outage, despite having a UPS installed and new internal battery. This is an Elite 192 with voicemail, 4 incoming lines, and about 12 extensions.
I did my bi-annual reprogramming today and discovered that my "normal" trick to make each terminal default to an outside line (set 4-23 to "9" for each port) didn't work. Picking up the handset, it just said "ERROR". Hmm. So I reset everything and try just picking up and dialing 9. ERROR. HMMM.
I checked 1-1-46 and the setting is correct (9->101). All of the incoming lines are in Trunk 01. All extensions are in tenant group 00. 4-19 shows no outgoing restrictions.
What am I missing?
Apologies in advance if this has been answered. I did conduct a search of the archives, but this is the closest message I could find, and it didn't appear to be resolved:
https://www.sundance-communications.../ubb/get_topic/f/14/t/000759.html#000000 Thanks for any help
