Sounds like your intramail is on its last legs. Plug the intramail card in your laptop and see if the utility will recognize it. If it does recognize the card try to do a backup. If the utility locks up during the backup then reinitialize the card and reprogram. If you still have a problem then its time to get a replacement. :scratch:

"If at first you don't succeed, keep on sucking till you do succeed." - Curly Howard