I am trying to setup an external transfer or off premise call forward for a couple of remote sales people. These are permanent forwards and there is no desire to have a local voicemail. I am not a seasoned telecom tech, but a network tech for a small company and to this point have been able to figure things out. I am stumped on this though. I have tried to go throug hand create call routing boxes and action tables but cannot get a call that was answered internally to transfer back into an automated box to do the external transfer. A off premise call forward seems easy enough but I do not have phone stations with the extensions for these individuals to be able to enter the phone number to forward the calls. I cannot find a way to do that as the admin from an admin handset. Any insight, ideas, tricks, or just pointing out how stupid I am would be appreciated.