Thanks for the suggestions. I solved the problem (somewhat) by programming all calls to first go to a screening box with a brief message to press 1 to continue. If they don't press 1, the EOM timeout goes to disconnect. Thus, each automated call ties up a VM port for only 10 seconds, instead of 30 0r 40 seconds when I had it cycling through the whole opening menu before dumping the call. Yes, it adds a step, but under the circumstances, it was the best I could do. My lesson- if a customer plans on forwarding hundreds of numbers to one location, be ready for hundreds of junk calls per day, and plan the system accordingly.
