I agree with stringmachine regarding the lowballers. We don't take any job that comes down the pike and are kind of a "boutique" operation. What kills me is that, by virtue of our experience and efficiency, we can get a job done (troubleshooting, programming, for instance) in far less time than the joker that quotes $15.00-$20.00 less per hour, then it takes them twice as long to get the job done. Result? Customer pays more total dollars. When I've had customers ask me if I'll match rates, I tell them that they've got to make a choice of what kind of work they want done and leave the ball in their court. Sometimes I lose a sale, but I really don't want those people for clients! (Boy, I've been wanting to vent about that for a while!)
