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Joined: Jul 2004
Posts: 717 Likes: 1
Member
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Member
Joined: Jul 2004
Posts: 717 Likes: 1 |
When a customer or a potential customer calls me and they bought equipment on the internet here is what i do ....
existing customer: I give them a price to install and program that includes the profit I would make on the equipment...
New customer...
give them my labor rate to install what they bought... and dam if the stuff that they bought fails and then they have to send it back and call me again to do the same job...
Guys beware, they want us on a pinch and if we cannot make the money we need to support that you might as well close your doors now...
The internet is going to destroy us... If our customers can buy the equipment cheaper and want us to be there to support it (at their becon call) and we do not make the profit on the equipment how can we support that...
Am I missing something here .....
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