I'm not an expert with the FX systems for Comdial, but I'd say you need to contact your local vendor for some programming or some advice. Every time I have run into "auto relocation" on a system--it is either off---OR---the system is a programming & documentation nightmare---because employees have attempted to move phones to new locations without understanding the down-side consequences. Do you have a manual for this system and have you programmed this system before?? Wait for one of the Comdial moderators to answer----they may have some other routes for you to go. Good Luck.